FAQ

Do you keep my personal data safe?
Do you provide support?
How can I change my password?
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ID and Address Verification

Are there any requirements for the proof of address documents?
Are there any requirements for the proof of ID documents?
What kind of documents can I provide to prove my address?
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Can I trade via my mobile phone?
Can the value of markets exceed the funds in my account?
Do all brokerages offer the same price for a particular market?
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Deposit & Withdrawal Details

Are there any payment limits? If yes, what are they?
Can I use someone else’s credit card or bank account to fund my account?
Do I need to fund my account to start trading?
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Market Orders and Trades

How long can I keep my trade open?
What is a market order?
What is margin call?
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Can I set both profit and loss amounts for my open trade?
What is a pending order?
What is a stop loss order?
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I don’t have any trading ideas. Can you recommend a trade for me to open?
In which currency do I receive profit from my orders?
Is my profit considered a taxable income?
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Can I lose more than I invested?
Can I somehow limit my loss?
Who is your regulator?
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